Bell Captain (Delhi)

Role Summary: We are seeking a motivated and customer-focused Bell Captain to join our team in Delhi. This entry-level position is ideal for a recent postgraduate with 0-1 years of experience who is eager to learn and contribute to a dynamic media environment. The Bell Captain will be responsible for assisting guests and staff with luggage, providing information, and ensuring a welcoming and efficient experience.

Key Responsibilities:

• Assist guests with luggage handling, ensuring timely and careful delivery to and from rooms or designated areas.
• Provide friendly and efficient service to all guests, acting as a first point of contact.
• Respond to guest inquiries and provide information about company facilities, services, and local attractions.
• Maintain a clean and organized lobby area, ensuring a professional appearance.
• Coordinate with other departments, such as reception and housekeeping, to ensure seamless guest service.
• Handle guest requests and resolve minor issues promptly and courteously.
• Adhere to all company policies and safety procedures.