Collection / Recovery Manager Careers in Mangalore (3-5 Yrs)

We are seeking a motivated and experienced Collection / Recovery Manager to join our team in Mangalore. This role is ideal for individuals with 3-5 years of experience in debt collection and recovery, who may not have a formal graduation degree but possess strong practical skills and a proven track record. You will be responsible for managing a portfolio of overdue accounts, implementing effective collection strategies, and ensuring timely recovery of dues while maintaining positive customer relationships.

Key Responsibilities:

Develop and execute debt collection strategies to minimize delinquency and maximize recovery rates.

Manage a portfolio of assigned accounts, monitor payment statuses, and initiate collection activities.

Communicate effectively with customers via phone, email, and other channels to negotiate payment plans and resolve outstanding debts.

Maintain accurate and up-to-date records of all collection activities and customer interactions.

Analyze customer payment history and identify potential risks or patterns of non-payment.

Collaborate with internal teams (e.g., finance, legal) to address complex recovery cases.

Ensure compliance with all relevant laws, regulations, and company policies regarding debt collection.

Provide regular reports on collection performance to management.