Community Management Careers in Surat (2-3 Yrs)

Role Summary:
We are seeking a passionate and experienced Community Manager with 2-3 years of experience and an M.Tech degree to join our dynamic team in Surat. The ideal candidate will be responsible for building, nurturing, and managing our online communities across various social media platforms and digital forums related to our television and digital content. You will be instrumental in fostering engagement, driving conversations, and representing our brand voice to our diverse audience. Your M.Tech background will be valuable in understanding and leveraging data analytics to inform community strategies and content development.

Key Responsibilities:
- Develop and implement effective community engagement strategies to grow and retain our online audience.
- Monitor social media channels, forums, and other online platforms for brand mentions, relevant conversations, and user-generated content.
- Respond to community inquiries, comments, and feedback in a timely and professional manner, aligning with brand guidelines.
- Create and curate engaging content (text, images, videos) that resonates with our target audience and encourages interaction.
- Organize and manage online events, contests, and Q&A sessions to foster community participation.
- Analyze community performance metrics, identify trends, and provide actionable insights to optimize engagement and content strategy.
- Collaborate with marketing, content, and product teams to ensure a cohesive brand message and user experience.
- Identify and engage with key influencers and brand advocates within the community.
- Stay up-to-date with the latest trends in social media, digital marketing, and the television/radio industry.