CRM Architect (1-2 Yrs Experience)

Hindustan Copper Limited

Applicants0

Posted19 days ago

Job Highlights

Experience1 - 2 Yrs

Salary3-10 LPA

LocationGuwahati

Work ModelRemote

RoleCRM Architect

Openings1

EmploymentFreelance

EducationBCA

Required Skills

CRM Platform Administration (e.g., Salesforce, HubSpot, Zoho CRM)Data Modeling and AnalysisUnderstanding of Real Estate Business ProcessesRequirement Gathering and DocumentationProblem-Solving and Analytical SkillsM.Tech in a relevant field (e.g., Computer Science, IT, Engineering)Excellent Communication SkillsTeamwork and CollaborationBasic SQL knowledgeFamiliarity with Cloud Computing Concepts

Job Description

Role Summary:
We are seeking a talented and motivated CRM Architect with 1-2 years of experience and an M.Tech degree to join our dynamic team in Guwahati. The ideal candidate will have a strong understanding of CRM systems and their application in the real estate sector, with a focus on optimizing customer relationships and business processes. This role involves working on the design, implementation, and maintenance of our Customer Relationship Management infrastructure.

Key Responsibilities:
- Assist in the design and development of CRM solutions to meet business requirements within the real estate domain.
- Support the implementation and configuration of CRM platforms, ensuring data integrity and system efficiency.
- Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
- Troubleshoot and resolve issues related to CRM system performance and user experience.
- Develop and maintain documentation for CRM processes, configurations, and customizations.
- Participate in testing and quality assurance activities for new CRM features and updates.
- Learn and apply best practices in CRM architecture and data management relevant to real estate businesses.
- Contribute to user training and support initiatives.

About Hindustan Copper Limited

Hindustan Copper Limited (HCL) is a 'Miniratna' Category-I Public Sector Enterprise. It is the first and only vertically integrated copper producing company in India, engaged in the mining, beneficiation, and smelting, refining of copper. The company was incorporated on November 9, 1967, under the Companies Act, 1956, with the main objective of developing indigenous copper resources. HCL operates mines and processing plants across the country, playing a crucial role in India's mining sector and contributing to the nation's self-sufficiency in copper.

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