eCommerce Operations - Other - Nasik - 3-5 Yrs

We are seeking a creative and detail-oriented eCommerce Operations Specialist to join our growing team in Nasik. This role is crucial for optimizing our online presence and ensuring a seamless customer journey across our digital platforms. You will leverage your B.Des background to bring a unique perspective to operational efficiency and user experience within the real estate eCommerce space.

Key Responsibilities:
- Manage and optimize product listings and content on various eCommerce platforms, ensuring accuracy, appeal, and adherence to brand guidelines.
- Collaborate with the marketing team to execute digital campaigns and promotions, focusing on conversion rate optimization.
- Analyze sales data and customer feedback to identify trends, opportunities, and areas for improvement in the online customer journey.
- Develop and implement strategies to enhance the user experience on our website and other digital touchpoints.
- Coordinate with cross-functional teams (sales, marketing, customer service) to ensure smooth order fulfillment and customer satisfaction.
- Monitor website performance, identify technical issues, and work with relevant teams for resolution.
- Stay updated with the latest eCommerce trends and best practices, particularly within the real estate sector.