Head - Client Relations - Full-Time Role

Role Summary: We are seeking a highly motivated and enthusiastic Head - Client Relations to join our growing team. This entry-level role is ideal for a recent M.Pharma graduate looking to transition into a client-facing position within the dynamic hardware and networking industry. You will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and understanding their evolving needs.

Key Responsibilities:

Act as the primary point of contact for assigned clients, addressing inquiries and resolving issues promptly.

Develop and nurture long-term relationships with clients, fostering trust and loyalty.

Understand client requirements and communicate them effectively to internal teams.

Gather client feedback and provide insights to improve our products and services.

Assist in the onboarding process for new clients.

Collaborate with sales and technical teams to ensure client success.

Maintain accurate client records and communication logs.