Service Delivery Leader - Indore (0-2 Yrs)

We are seeking a motivated and organized Service Delivery Leader to join our growing team in Indore. This entry-level role is perfect for an individual with a 12th Pass education and 0-2 years of experience who is eager to learn and contribute to the smooth operation of our industrial equipment services. You will play a crucial role in ensuring customer satisfaction and efficient service delivery.

Key Responsibilities:

• Assist in coordinating the delivery and installation of industrial equipment to client sites.
• Liaise with customers to understand their service requirements and provide timely updates.
• Schedule and track maintenance and repair activities for leased equipment.
• Maintain accurate records of service requests, equipment status, and client interactions.
• Support the Service Delivery Manager in resolving customer issues and ensuring service level agreements are met.
• Handle basic administrative tasks related to service operations.