Banking Operations - Other Job Opportunity - FinTech / Payments (0-2 Yrs)

Role Summary:
We are seeking a meticulous and eager-to-learn individual to join our Banking Operations team as a Banking Operations - Other Associate. This entry-level position is ideal for a recent Master of Arts graduate looking to kickstart their career in the dynamic FinTech and Payments industry. You will support various operational functions, ensuring the smooth and efficient processing of transactions and adherence to regulatory standards. This role offers a fantastic opportunity to gain hands-on experience in a fast-paced environment.

Key Responsibilities:
- Assist in the daily reconciliation of payment transactions across various channels.
- Monitor and investigate transaction discrepancies, escalating issues to senior team members as needed.
- Support the processing of customer refunds and chargebacks in compliance with company policies.
- Help maintain accurate records of operational activities and generate reports.
- Collaborate with internal teams (e.g., Customer Support, Fraud Prevention) to resolve operational queries.
- Learn and adhere to all relevant compliance and regulatory guidelines.
- Participate in process improvement initiatives to enhance operational efficiency.
- Perform other duties as assigned by the management.