Deck Cadet (0-1 Yrs Experience)

Role Summary:
We are looking for an enthusiastic and detail-oriented Deck Cadet to join our dynamic team in Pune. This entry-level position is ideal for a recent graduate with a B.A. degree who is eager to learn and contribute to the fast-paced FinTech industry. The Deck Cadet will support various operational and administrative functions within the company, gaining hands-on experience in payment processing and customer support.

Key Responsibilities:
- Assist in the daily operational tasks related to payment processing and reconciliation.
- Support the customer service team by addressing basic inquiries and escalating complex issues.
- Help in data entry and maintaining accurate records of transactions and customer interactions.
- Collaborate with internal teams to ensure smooth workflow and adherence to company policies.
- Participate in training sessions to develop a strong understanding of our products and services.
- Contribute to team projects and initiatives aimed at improving operational efficiency.
- Learn and apply industry best practices in a supportive environment.