eCommerce Manager - Diploma Professionals (3-4 Yrs)

Role Summary:
We are seeking a motivated and results-oriented eCommerce Manager with 3-4 years of experience and a Diploma to join our dynamic team in Bangalore. The ideal candidate will be responsible for driving online sales, managing our digital presence, and optimizing the customer journey across various eCommerce platforms. This role requires a strategic thinker with a hands-on approach to execution and a strong understanding of the Indian eCommerce landscape.

Key Responsibilities:
- Develop and execute eCommerce strategies to achieve sales targets and market share growth.
- Manage and optimize product listings, content, and pricing on various online marketplaces and direct-to-consumer channels.
- Monitor and analyze website traffic, sales data, and customer behavior to identify trends and opportunities for improvement.
- Collaborate with marketing teams to develop and implement online marketing campaigns, including SEO, SEM, social media, and email marketing.
- Oversee inventory management and ensure timely order fulfillment in coordination with logistics partners.
- Manage customer service inquiries and ensure a high level of customer satisfaction.
- Stay updated with the latest eCommerce trends, technologies, and best practices relevant to the Indian market.
- Prepare regular performance reports for management, highlighting key metrics and insights.