Front Office & Guest Services - Other - Beverage Sector - 2-3 Yrs

Role Summary:
We are seeking a dynamic and detail-oriented Front Office & Guest Services professional with a Master of Design (M.Des) background to manage our front office operations and enhance guest experiences at our Kolkata office. This role is crucial in creating a welcoming and efficient environment for employees, clients, and visitors. The ideal candidate will leverage their design thinking and aesthetic sensibilities to contribute to the overall brand presentation and operational excellence.

Key Responsibilities:

- Greet and welcome guests, clients, and visitors in a professional and courteous manner, providing an exceptional first impression.
- Manage the reception area, ensuring it is tidy, presentable, and well-organized, reflecting the company's brand aesthetic.
- Handle incoming and outgoing calls, emails, and other correspondence, directing them to the appropriate departments or individuals.
- Schedule and manage appointments, meetings, and conference room bookings.
- Assist in the coordination of visitor logistics, including access passes, refreshments, and directional guidance.
- Maintain visitor logs and security procedures.
- Provide administrative support, including managing mail, couriers, and basic office supplies.
- Collaborate with internal teams to ensure smooth guest experiences for events or meetings.
- Utilize design thinking principles to propose improvements to the reception area's functionality and aesthetics.
- Assist with ad-hoc projects and tasks as assigned, drawing on M.Des skills for creative problem-solving and presentation development.