Head - Shared Services - Doctorate/PhD Role

Role Summary:
We are seeking a highly accomplished and strategic Head of Shared Services with a Doctorate/PhD to lead and optimize our shared services functions. This role is pivotal in driving operational excellence, cost efficiency, and service quality across critical business support areas. The ideal candidate will leverage their advanced analytical and research skills to implement innovative solutions and best practices within a dynamic corporate environment.

Key Responsibilities:
- Oversee and manage all aspects of the shared services operations, including finance, HR, IT, and administrative functions.
- Develop and implement strategic plans to enhance efficiency, reduce costs, and improve service delivery within shared services.
- Drive continuous improvement initiatives by applying advanced analytical methodologies and research findings.
- Establish and monitor key performance indicators (KPIs) to measure the effectiveness and efficiency of shared services.
- Lead and mentor a team of professionals, fostering a culture of collaboration, innovation, and high performance.
- Ensure compliance with all relevant regulations, policies, and procedures.
- Collaborate with stakeholders across the organization to understand their needs and align shared services offerings accordingly.
- Manage vendor relationships and service level agreements (SLAs) for outsourced services.
- Conduct in-depth research and analysis to identify emerging trends and best practices in shared services management and the design industry.