Internal Auditor - 3-4 Yrs - BPO / Call Centre Sector

We are seeking an experienced Internal Auditor with 3-4 years of experience in the BPO/Call Centre industry to join our team in Noida. The ideal candidate will have a Master of Computer Applications (MCA) degree and a strong understanding of internal control systems, risk management, and audit methodologies within a BPO environment. You will be responsible for evaluating the effectiveness of internal controls, identifying areas of risk, and recommending improvements to ensure operational efficiency and compliance.

Key Responsibilities:

Conducting internal audits to assess the adequacy and effectiveness of internal controls, risk management, and governance processes within the BPO operations.

Developing and executing audit plans, including fieldwork, data analysis, and documentation of audit findings.

Identifying control weaknesses, non-compliance issues, and operational inefficiencies, and proposing practical and cost-effective recommendations.

Performing IT audits to evaluate the security and integrity of IT systems and data management processes, leveraging your MCA background.

Preparing detailed audit reports for management, highlighting findings, risks, and proposed corrective actions.

Following up on the implementation of audit recommendations and verifying their effectiveness.

Collaborating with operational teams to understand business processes and identify potential areas for audit.

Staying updated with relevant industry regulations, best practices in internal auditing, and BPO operational standards.