Internship Service Delivery Associate (0-2 Yrs)

Role Summary:
We are seeking a motivated and detail-oriented Service Delivery Associate to join our team. This role is crucial for ensuring the smooth and efficient delivery of printing and publishing services to our clients. As a Service Delivery Associate, you will be involved in coordinating with various departments, managing client expectations, and ensuring timely project completion. This is an excellent opportunity for individuals with a 12th Pass education to start their career in the printing and publishing industry.

Key Responsibilities:
- Assist in managing client orders and ensuring timely delivery of print materials.
- Coordinate with production, design, and dispatch teams to ensure project timelines are met.
- Maintain accurate records of client interactions, service requests, and project statuses.
- Respond to client inquiries and provide updates on order progress.
- Identify and escalate any service delivery issues to the relevant stakeholders.
- Support the team in preparing reports and documentation related to service delivery.
- Ensure adherence to quality standards and company procedures in all service delivery activities.
- Assist in resolving client complaints and ensuring customer satisfaction.