Junior Export / Import Executive - BPO / Call Centre (2-3 Yrs)

Role Summary:
We are seeking a motivated and detail-oriented Junior Export / Import Executive with 2-3 years of experience and a B.Sc degree to join our dynamic team in Kochi. The ideal candidate will be responsible for supporting the smooth execution of international trade operations, ensuring compliance with all relevant regulations, and facilitating seamless import and export processes within our BPO/Call Centre operations. This role requires a strong understanding of logistics, documentation, and international trade practices.

Key Responsibilities:

- Assist in the preparation and processing of import and export documentation, including invoices, packing lists, bills of lading, and customs declarations.
- Coordinate with shipping lines, freight forwarders, and customs brokers to ensure timely and cost-effective movement of goods.
- Monitor shipments, track their progress, and provide regular updates to internal stakeholders.
- Ensure compliance with all import/export regulations, tariffs, and trade agreements.
- Reconcile shipping documents and invoices, identifying and resolving discrepancies.
- Maintain accurate records of all import and export transactions.
- Liaise with various departments (e.g., Procurement, Sales, Logistics) to gather necessary information and ensure smooth operations.
- Support in resolving any issues or challenges related to international shipments.
- Conduct market research on import/export regulations and procedures in different countries as required.
- Contribute to process improvement initiatives within the international trade department.