System Administrator / Engineer Job Opportunity - BPO / Call Centre (2-3 Yrs)
Wipro BPOJob Highlights
Required Skills
Job Description
We are seeking a motivated and skilled System Administrator / Engineer with 2-3 years of experience to join our dynamic IT team in Vijayawada. The ideal candidate will possess a B.Sc degree and a solid understanding of IT infrastructure management, network administration, and server maintenance within a BPO/Call Centre environment. You will be responsible for ensuring the smooth and efficient operation of our IT systems, supporting our critical business processes and end-users.
Key Responsibilities:
Install, configure, and maintain Windows/Linux servers and associated hardware.
Manage and troubleshoot network infrastructure, including routers, switches, firewalls, and VPNs.
Provide technical support to end-users, diagnose and resolve hardware, software, and network issues.
Monitor system performance, identify potential issues, and implement proactive solutions.
Perform regular system backups and implement disaster recovery plans.
Manage user accounts, permissions, and access controls.
Assist in the implementation of new IT solutions and upgrades.
Document IT infrastructure, procedures, and troubleshooting guides.
About Wipro BPO
Wipro BPO, now known as Wipro Enterprises (P) Ltd., is a leading Indian outsourcing company with a strong presence in the BPO and IT services sector. Established in 1945, Wipro has grown into a global powerhouse, offering a wide range of services including customer support, technical assistance, back-office operations, and digital transformation solutions to clients across various industries. Wipro BPO is committed to delivering innovative and efficient business process solutions, leveraging its extensive experience and a dedicated workforce to drive client success.
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