Technical Lead Job Opportunity - Ports & Shipping (1-3 Yrs)

Role Summary:
We are seeking a motivated and detail-oriented Technical Lead with 1-3 years of experience to join our dynamic team in Chennai. The ideal candidate will have a BBA/BBM degree and a foundational understanding of business processes within the ports and shipping industry. This role involves supporting the implementation and maintenance of various software systems, ensuring smooth operations, and contributing to technological improvements. You will work closely with senior technical staff and business stakeholders to translate operational needs into technical solutions.

Key Responsibilities:
- Assist in the analysis of business requirements for software applications used in port operations.
- Support the configuration, testing, and deployment of new software features and updates.
- Troubleshoot and resolve technical issues reported by end-users, escalating complex problems as needed.
- Collaborate with cross-functional teams, including operations, IT, and management, to ensure system alignment with business objectives.
- Contribute to the documentation of system processes, user guides, and technical specifications.
- Participate in projects aimed at enhancing system efficiency and user experience.
- Stay updated with industry trends and technologies relevant to the ports and shipping sector.
- Provide basic technical support and training to junior team members.