We are seeking a motivated individual with a Bachelor of Arts degree and 2-4 years of experience to join our dynamic technology team. This role is crucial in supporting various IT operations and projects within our retail environment, contributing to the seamless functioning of our technology infrastructure. The ideal candidate will possess a strong understanding of IT principles and a keen interest in applying their analytical skills to solve business challenges. This is an excellent opportunity to grow your career in a fast-paced, innovative retail sector.

Key Responsibilities:

- Assist in the implementation and maintenance of various IT systems and software applications.
- Provide technical support to end-users, troubleshooting hardware and software issues.
- Document IT processes, procedures, and system configurations.
- Participate in IT projects, contributing to planning, execution, and testing phases.
- Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
- Monitor system performance and identify areas for improvement.
- Stay updated with emerging technology trends relevant to the retail industry.