Assistant Store Manager - Indore
Croma RetailJob Highlights
Required Skills
Job Description
Role Summary:
We are seeking a dynamic and results-oriented Assistant Store Manager with 2-3 years of experience to support the Store Manager in overseeing daily operations, driving sales, and ensuring exceptional customer service at our Indore location. This role is ideal for an MBA/PGDM graduate looking to build a career in retail management within the consumer electronics and appliances sector.
Key Responsibilities:
- Assist the Store Manager in achieving sales targets and driving revenue growth.
- Supervise and motivate store staff, ensuring high levels of productivity and performance.
- Manage inventory levels, stock replenishment, and visual merchandising to optimize store layout.
- Ensure adherence to company policies, procedures, and operational standards.
- Handle customer inquiries, complaints, and escalations with professionalism and efficiency.
- Conduct regular staff training and development programs.
- Analyze sales data and market trends to identify opportunities for improvement.
- Maintain store cleanliness, security, and safety standards.
- Support in recruitment, onboarding, and performance management of store employees.
About Croma Retail
Croma, a TATA Enterprise, is India's first multi-brand electronics retail chain. Established in 2006, Croma has since become a household name, offering a wide range of electronics and home appliances from leading national and international brands. With a strong focus on customer experience, Croma provides a seamless shopping journey through its extensive network of stores across India and its online platform. The company is committed to delivering the latest technology and unparalleled service to its customers.
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