Role Summary: We are seeking a motivated and detail-oriented Captain / Master Mariner with 3-4 years of experience to join our analytics and research division in Guwahati. This role is crucial for overseeing specific operational segments, ensuring adherence to maritime regulations (where applicable to business processes), and contributing to strategic decision-making within our KPO operations. The ideal candidate will leverage their analytical skills and management experience gained from a BBA/BBM background to optimize workflows and drive efficiency.

Key Responsibilities:

• Oversee daily operations within assigned business units, ensuring smooth and efficient execution of tasks.
• Apply principles of project management and resource allocation to meet operational targets.
• Analyze operational data to identify trends, bottlenecks, and areas for improvement.
• Develop and implement process enhancements to increase productivity and reduce costs.
• Ensure compliance with company policies and relevant industry standards.
• Collaborate with cross-functional teams to achieve business objectives.
• Prepare reports and present findings to senior management.