Claims Executive Careers in Guwahati (1-3 Yrs)
WNS Global ServicesJob Highlights
Required Skills
Job Description
Role Summary: We are seeking a motivated and detail-oriented Claims Executive with 1-3 years of experience and a Master of Arts (M.A.) degree to join our growing team in Guwahati. In this role, you will be responsible for managing and processing insurance claims efficiently and accurately, ensuring compliance with company policies and regulatory requirements. You will play a crucial part in the claims lifecycle, from initial filing to final settlement, contributing to client satisfaction and operational excellence.
Key Responsibilities:
- Review and process incoming insurance claims accurately and in a timely manner.
- Verify policy coverage and determine the extent of the company's liability.
- Investigate claims by gathering information, interviewing relevant parties, and reviewing documentation.
- Communicate with policyholders, claimants, and other stakeholders to explain claim status and requirements.
- Negotiate settlements within established guidelines and authority levels.
- Maintain accurate and detailed records of all claim activities and decisions.
- Ensure compliance with all relevant insurance laws, regulations, and company policies.
- Identify potential fraud or abuse and report any suspicious activities.
- Collaborate with internal teams, such as adjusters and legal counsel, to resolve complex claims.
- Contribute to process improvement initiatives to enhance efficiency and effectiveness of claim handling.
About WNS Global Services
WNS Global Services is a leading global business process management (BPM) company that delivers innovative and integrated solutions to clients across various industries. Headquartered in Mumbai, India, WNS has a strong presence in the Analytics, KPO, and Research sectors, leveraging technology and deep domain expertise to drive business outcomes. With a commitment to client success and employee development, WNS empowers organizations to transform their operations and achieve sustainable growth. They cater to a diverse clientele, including leading companies in insurance, banking, travel, healthcare, and more.
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