Client Servicing (0-2 Yrs) at Delhivery

Role Summary: We are seeking a motivated and detail-oriented Client Servicing Executive with 0-2 years of experience to join our team in Mangalore. This role is crucial for building and maintaining strong relationships with our corporate clients, ensuring their logistics needs are met efficiently and effectively. The ideal candidate will have a strong understanding of business operations and excellent communication skills, with an M.Com background providing a solid foundation in commerce and finance.

Key Responsibilities:
- Serve as the primary point of contact for assigned corporate clients, addressing inquiries and resolving issues promptly.
- Understand client requirements and translate them into actionable logistics solutions.
- Coordinate with internal teams (operations, sales, finance) to ensure seamless service delivery.
- Proactively identify opportunities to enhance client satisfaction and retention.
- Prepare and present regular reports on client account status and performance.
- Assist in onboarding new corporate clients and managing their initial setup.
- Stay updated on industry trends and company service offerings to provide informed support.