Content Moderator - FMCG (Thane) - 3-5 Yrs

Role Summary: We are seeking a highly analytical and detail-oriented Content Moderator with a Doctorate/PhD to join our dynamic team at our Thane facility. The ideal candidate will leverage their advanced research and critical thinking skills to ensure the integrity and appropriateness of digital content across various platforms, contributing to brand safety and consumer trust within the FMCG sector. This role requires a deep understanding of content policies, emerging online trends, and the ability to make complex judgment calls. Key Responsibilities:
- Develop and implement sophisticated content moderation strategies, policies, and guidelines in line with company objectives and regulatory requirements.
- Conduct in-depth analysis and evaluation of user-generated content, marketing materials, and digital communications to identify and mitigate risks related to misinformation, brand reputation, and legal compliance.
- Utilize advanced research methodologies to stay abreast of evolving online threats, cultural nuances, and platform-specific challenges relevant to the FMCG industry.
- Train and mentor junior moderation staff, providing expert guidance on complex moderation decisions and policy interpretation.
- Collaborate with legal, marketing, and product teams to provide insights and recommendations for content improvement and risk management.
- Manage and resolve escalated content moderation issues requiring a high level of critical thinking and problem-solving skills.
- Prepare comprehensive reports on content moderation performance, trends, and identified risks for senior management.