Counselor (Jaipur)

Role Summary:
We are seeking a dedicated and empathetic Counselor with 3-5 years of experience to join our team in Jaipur. The ideal candidate will possess an M.Pharma degree and will be responsible for providing guidance and support to clients navigating health-related insurance queries and policy details. This role requires a unique blend of pharmaceutical knowledge and client counseling skills to ensure our customers receive accurate information and appropriate solutions.

Key Responsibilities:
- Provide expert advice and counseling to clients regarding health insurance policies, focusing on the implications of pre-existing conditions and medication management based on pharmaceutical knowledge.
- Interpret complex policy documents and explain them in a clear, understandable manner to clients.
- Assist clients in selecting suitable health insurance plans that align with their medical history and needs.
- Address client concerns and queries related to policy coverage, claims processing, and pharmaceutical benefits.
- Collaborate with the sales and claims teams to ensure a seamless client experience.
- Maintain accurate and confidential client records.
- Stay updated on the latest developments in insurance policies and pharmaceutical regulations.
- Offer emotional support and guidance to clients facing health challenges and insurance complexities.