Head - Client Relations - M.Com Professionals (1-3 Yrs)

Role Summary:
We are seeking a proactive and driven Head - Client Relations to join our dynamic team in Surat. This role is ideal for an M.Com graduate with 1-3 years of experience who is looking to build a career in managing and nurturing client relationships within the fast-paced electronics manufacturing sector. You will be instrumental in fostering strong connections with our clients, understanding their needs, and ensuring their satisfaction.

Key Responsibilities:
- Develop and maintain strong, long-lasting client relationships.
- Act as the primary point of contact for assigned clients, addressing their queries and concerns promptly.
- Understand client requirements and collaborate with internal teams to ensure timely and satisfactory service delivery.
- Monitor client satisfaction and proactively identify opportunities for improvement.
- Assist in the preparation of client reports, presentations, and proposals.
- Support business development initiatives by identifying potential new opportunities with existing clients.
- Contribute to the development and implementation of client retention strategies.
- Manage client feedback and ensure it is communicated effectively to relevant departments.