Patient Service Assistant (1-3 Yrs) for Any Postgraduate Graduates

Role Summary:
We are seeking a dedicated and organized Patient Service Assistant with 1-3 years of experience and a postgraduate degree to join our team in Thane. The ideal candidate will be responsible for ensuring seamless patient service operations within our logistics framework, focusing on efficient coordination and communication to support our healthcare-related logistics services. This role requires a proactive approach to problem-solving and a commitment to maintaining high service standards.

Key Responsibilities:
- Coordinate and manage patient appointments and service requests within the logistics schedule.
- Liaise between healthcare providers, patients, and our logistics teams to ensure timely and accurate delivery of medical supplies or samples.
- Maintain detailed records of patient interactions, service requests, and delivery statuses.
- Handle patient inquiries and provide information regarding services and delivery timelines.
- Assist in resolving any issues or complaints related to patient services and logistics.
- Ensure compliance with all company policies and healthcare regulations.
- Prepare reports on service performance and patient feedback.
- Support the logistics team in optimizing service routes and schedules for patient-centric deliveries.