Reservation Executive - Courier / Logistics (2-3 Yrs)

Role Summary:
We are seeking a diligent and organized Reservation Executive with 2-3 years of experience and a B.Com degree to join our Nagpur operations. The ideal candidate will be responsible for managing and processing all reservation-related activities, ensuring efficient booking and coordination for our logistics services. This role requires excellent attention to detail and strong communication skills to interact with internal teams and external clients.

Key Responsibilities:
- Process and confirm bookings for various logistics services accurately and in a timely manner.
- Coordinate with the operations and sales teams to ensure smooth service delivery.
- Maintain updated records of reservations, client details, and service agreements.
- Respond to client inquiries regarding bookings, availability, and service details via phone and email.
- Generate reports on reservation volumes, booking trends, and client feedback.
- Handle cancellations and amendments to bookings efficiently.
- Ensure compliance with company policies and procedures.
- Assist in resolving any issues or discrepancies related to reservations.