Account / Relationship Management - Non Voice - Corporate (Chennai)

Role Summary: We are seeking a highly analytical and client-focused Account/Relationship Manager with a Doctorate/PhD and 3-4 years of experience to join our Corporate team in Chennai. This non-voice role involves managing key client relationships within the power industry, understanding their complex energy needs, and developing strategic solutions. Your advanced research and analytical skills will be crucial in identifying opportunities, mitigating risks, and ensuring client satisfaction.

Key Responsibilities:
- Develop and maintain strong, long-term relationships with corporate clients in the power sector.
- Understand client's business objectives, energy requirements, and challenges through in-depth analysis and research.
- Propose and implement tailored energy solutions, leveraging advanced technical and market insights.
- Conduct comprehensive market research and competitive analysis to identify emerging trends and opportunities.
- Prepare detailed reports, presentations, and proposals for clients, highlighting value propositions and strategic recommendations.
- Act as a primary point of contact for clients, addressing inquiries and resolving issues promptly and effectively.
- Collaborate with internal technical, commercial, and legal teams to ensure seamless service delivery.
- Monitor client account health and proactively identify areas for growth and improvement.
- Utilize data analytics to track client engagement, satisfaction, and business impact.