Channel Partner / Client Relations - Urban Transport Sector (1-3 Yrs)

Role Summary:
We are seeking an enthusiastic and driven Channel Partner / Client Relations professional with 1-3 years of experience to join our dynamic team in Bhubaneshwar. The ideal candidate will be responsible for identifying, onboarding, and managing channel partners while nurturing strong relationships with our clients in the urban transport sector. This role is perfect for individuals looking to grow their careers in a fast-paced, innovative environment without the requirement of a postgraduate degree.

Key Responsibilities:
- Proactively identify and onboard new channel partners (e.g., local businesses, taxi aggregators, corporate travel desks) to expand our service network.
- Develop and maintain strong, long-term relationships with existing channel partners, ensuring their satisfaction and continuous engagement.
- Act as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring a seamless service experience.
- Collaborate with the sales and marketing teams to develop and implement strategies for partner acquisition and client retention.
- Monitor partner performance and client feedback, identifying areas for improvement and growth.
- Conduct market research to understand competitive landscape and identify new business opportunities.
- Facilitate smooth operational coordination between partners, clients, and internal teams.
- Prepare regular reports on partner performance, client engagement, and market trends.