Duty Manager (0-1 Yrs) | Gurgaon

Role Summary:
We are seeking a motivated and organized Duty Manager to join our team at Playo. This entry-level role is ideal for a recent B.Com graduate looking to gain hands-on experience in managing sports facilities and operations. You will be responsible for ensuring smooth day-to-day operations, maintaining high standards of customer service, and assisting with various administrative tasks. This is a fantastic opportunity to grow within a dynamic sports tech startup.

Key Responsibilities:
- Oversee daily operations of the sports facility, ensuring all activities run smoothly.
- Manage customer inquiries and provide excellent service, resolving any issues promptly.
- Assist in the scheduling and coordination of sports bookings and events.
- Maintain facility cleanliness, safety, and adherence to operational standards.
- Handle basic administrative tasks, including record-keeping and reporting.
- Monitor inventory and assist with procurement of necessary supplies.
- Coordinate with staff to ensure efficient service delivery.
- Support marketing and promotional activities as needed.
- Enforce rules and regulations for the safety and enjoyment of all users.