Junior eCommerce Operations - Other (Thane)

Role Summary: We are seeking a motivated and detail-oriented Junior eCommerce Operations executive with 1-3 years of experience to join our dynamic team in Thane. The ideal candidate will possess a Bachelor of Commerce (B.Com) degree and a strong understanding of eCommerce principles. This role is crucial for ensuring the smooth and efficient operation of our online sales channels, contributing to the overall success of our digital business initiatives within the telecom sector.

Key Responsibilities:
- Monitor and manage daily eCommerce operations, including order processing, inventory updates, and fulfillment coordination.
- Collaborate with cross-functional teams (marketing, sales, logistics) to ensure seamless customer experience.
- Analyze sales data and performance metrics to identify trends and areas for improvement.
- Assist in the management and optimization of product listings on various eCommerce platforms.
- Troubleshoot and resolve operational issues that may arise in the eCommerce workflow.
- Ensure adherence to company policies and procedures in all eCommerce activities.
- Support the development and implementation of new eCommerce strategies and initiatives.
- Maintain accurate records and prepare regular reports on eCommerce performance.