Phone Banking Officer Job Opportunity - Power (3-5 Yrs)

We are seeking a dedicated and detail-oriented Phone Banking Officer with 3-5 years of experience and a B.Pharma background to join our team in Vishakhapatnam. This role is crucial for managing financial communications and ensuring smooth banking operations within our power sector organization. The ideal candidate will leverage their analytical skills and understanding of financial processes to support our corporate banking needs.

Key Responsibilities:

- Serve as the primary point of contact for all phone banking inquiries related to corporate accounts and transactions.
- Process and manage various banking transactions accurately, including fund transfers, payments, and account reconciliations.
- Assist with the resolution of customer queries and issues related to banking services, ensuring timely and satisfactory outcomes.
- Collaborate with internal finance and accounting teams to ensure seamless financial operations.
- Maintain up-to-date records of all banking activities and communications.
- Ensure compliance with all relevant banking regulations and company policies.
- Utilize banking software and systems effectively to manage accounts and transactions.
- Provide support for financial reporting and data analysis as required.
- Proactively identify opportunities to improve banking processes and customer service.