Product Operations Associate / Lead (Ludhiana) - 3-5 Yrs

We are seeking a motivated and detail-oriented Product Operations Associate / Lead with 3-5 years of experience to join our growing team in Ludhiana. As a Product Operations Associate / Lead, you will play a crucial role in bridging the gap between product development, engineering, sales, and customer support, ensuring the smooth and efficient operation of our software products throughout their lifecycle. This role is ideal for an Any Graduate with a strong analytical mindset and a passion for optimizing product processes.

Key Responsibilities:

Collaborate with product managers to define and refine product strategies, roadmaps, and launch plans.

Develop and maintain operational processes for product development, release management, and quality assurance.

Analyze product performance data, identify trends, and provide insights to improve user experience and business outcomes.

Facilitate communication and knowledge sharing between cross-functional teams, including engineering, marketing, sales, and support.

Manage and improve product documentation, including user guides, FAQs, and internal knowledge base articles.

Support the go-to-market strategy for new product features and updates, ensuring smooth adoption and customer satisfaction.

Identify and troubleshoot operational issues, working with relevant teams to implement timely solutions.

Contribute to the continuous improvement of product operations processes and tools.