Client Servicing Job Opportunity - NGO / Social Services / Industry Associations (1-3 Yrs)

Role Summary: We are seeking a motivated and detail-oriented Client Servicing professional with 1-3 years of experience to join our dynamic team. The ideal candidate will be responsible for managing client relationships, ensuring client satisfaction, and acting as a liaison between clients and internal teams. This role requires a strong understanding of the NGO/Social Services sector and excellent communication skills. A Master's degree in Commerce (M.Com) is essential for this position.

Key Responsibilities:

• Build and maintain strong, long-lasting client relationships.
• Understand client needs and requirements and translate them into actionable plans.
• Serve as the primary point of contact for assigned clients.
• Coordinate with internal teams to ensure timely and successful delivery of services.
• Address client queries, concerns, and issues promptly and effectively.
• Prepare and present regular reports on account status and performance.
• Identify opportunities for growth and upsell within existing client accounts.
• Contribute to the development and implementation of client servicing strategies.