Service Delivery Manager (0-1 Yrs) | Coimbatore

Role Summary:
We are seeking a highly motivated and detail-oriented Service Delivery Manager to join our growing team in Coimbatore. This entry-level position is ideal for a recent B.Des graduate with a passion for the medical devices industry. You will be responsible for ensuring the smooth and efficient delivery of services related to our medical equipment, focusing on customer satisfaction and operational excellence. This role offers a fantastic opportunity to gain hands-on experience in service management within a dynamic healthcare environment.

Key Responsibilities:
- Assist in the planning, execution, and monitoring of service delivery processes for medical devices.
- Coordinate with technical teams, customer support, and clients to ensure timely resolution of service requests and issues.
- Maintain accurate service delivery records and documentation.
- Support the development and implementation of service improvement initiatives.
- Conduct user training sessions or assist in creating training materials for medical equipment.
- Gather customer feedback to identify areas for service enhancement.
- Ensure compliance with company policies and industry regulations.
- Collaborate with product development teams to relay service-related feedback and user experience insights.