Account Director role in Education / Training (3-4 Yrs)
upGradJob Highlights
Required Skills
Job Description
Role Summary: We are seeking a dynamic and experienced Account Director with 3-4 years of experience and an MBA/PGDM to join our team in Chennai. The Account Director will be responsible for managing and growing key client relationships within the education and training sector in India. This role requires a strategic thinker with a proven track record in account management, business development, and client satisfaction.
Key Responsibilities:
Develop and execute strategic account plans to achieve sales targets and expand customer relationships.
Serve as the primary point of contact for assigned clients, understanding their needs and providing solutions.
Identify opportunities for upselling and cross-selling our educational programs and services.
Build and maintain strong, long-lasting relationships with key stakeholders at client organizations.
Collaborate with internal teams (e.g., sales, marketing, product, operations) to ensure client success.
Prepare and present regular reports on account status, performance, and forecasts to senior management.
Proactively manage client expectations and address any issues or concerns promptly.
About upGrad
upGrad is a prominent online higher education company based in India. Founded in 2015, it aims to help students and working professionals acquire new skills and achieve career growth through online courses, certifications, and degree programs. upGrad partners with universities and industry experts to deliver high-quality, industry-relevant content across various domains including technology, management, and healthcare. The company has established a significant presence in India and is expanding globally.
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