After Sales Service & Repair - Other - Bangalore
Jindal Steel & Power LimitedJob Highlights
Required Skills
Job Description
We are seeking a diligent and technically proficient After Sales Service & Repair professional with 2-4 years of experience to join our growing team in Bangalore. The ideal candidate will be responsible for ensuring customer satisfaction through efficient and effective post-sales support for our iron and steel products. This role requires a strong understanding of technical troubleshooting and a commitment to providing excellent service.
Key Responsibilities:
Provide technical support and troubleshooting for iron and steel products during the after-sales phase.
Diagnose and resolve customer issues related to product performance and functionality.
Coordinate with the manufacturing and R&D teams to address complex technical problems.
Manage service requests, repair schedules, and spare parts inventory.
Document service activities, customer feedback, and repair outcomes.
Ensure adherence to quality standards and service level agreements.
Assist in training junior service personnel as needed.
Maintain a strong understanding of industry best practices and emerging technologies in after-sales service.
About Jindal Steel & Power Limited
Jindal Steel & Power Limited (JSPL) is a major Indian conglomerate with a significant presence in the iron and steel sector. Founded by Shri O. P. Jindal, the company has grown to become one of the leading players in the industry. JSPL is involved in a wide range of business activities including steel, power, mining, and infrastructure. Its steel products cater to various sectors such as construction, railways, and automobiles. The company is committed to innovation, sustainability, and contributing to India's industrial growth.
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