Assistant Store Manager

Role Summary: The Assistant Store Manager will support the Store Manager in overseeing daily operations of a BookMyShow ticketing counter or experience zone. This role is crucial for ensuring smooth customer service, efficient ticket sales, and maintaining a positive brand presence at event venues.

Key Responsibilities:

Assist in managing day-to-day operations of the ticketing counter/experience zone.

Provide excellent customer service, addressing inquiries and resolving issues promptly.

Oversee ticket sales and cash handling procedures, ensuring accuracy and compliance.

Support in staff scheduling, training, and performance management.

Maintain inventory of ticketing materials and supplies.

Ensure adherence to company policies and procedures.

Assist in generating daily sales reports and other administrative tasks.

Contribute to creating a welcoming and efficient environment for customers.