Associate Front Office & Guest Services - Other - BFSI Sector

Role Summary: We are seeking a proactive and customer-oriented Associate for our Front Office & Guest Services team. The ideal candidate will be responsible for managing the reception area, providing exceptional guest experiences, and supporting administrative functions within our Vishakhapatnam branch. This role is perfect for a Diploma holder with 2-4 years of experience in a similar capacity, looking to contribute to a dynamic BFSI environment.

Key Responsibilities:

Greet and welcome guests, clients, and visitors in a professional and courteous manner.

Manage the reception desk, ensuring it is tidy and presentable at all times.

Answer and direct phone calls, take messages, and handle inquiries efficiently.

Schedule appointments and manage meeting room bookings.

Provide information about the bank's services and direct visitors to the appropriate departments or personnel.

Handle incoming and outgoing mail and courier services.

Assist with basic administrative tasks, such as data entry, filing, and photocopying.

Maintain a secure and welcoming environment for all visitors.

Coordinate with internal departments to ensure smooth operations.