Role Summary: The Banquet Manager is responsible for overseeing all aspects of banquet operations, ensuring seamless execution of events and delivering exceptional guest experiences. This role involves managing a team, coordinating with various departments, and maintaining high standards of service and presentation.

Key Responsibilities:

1. Plan and execute all banquet events, including weddings, conferences, and corporate functions, from initial client contact to post-event follow-up.
2. Manage and supervise banquet staff, including scheduling, training, performance evaluation, and motivation.
3. Coordinate with the culinary team to ensure menu planning, food quality, and timely service.
4. Liaise with clients to understand their event requirements, provide recommendations, and ensure client satisfaction.
5. Oversee the setup and breakdown of banquet spaces, ensuring adherence to event layouts and safety standards.
6. Manage banquet budgets, control costs, and ensure profitability of events.
7. Maintain inventory of banquet supplies and equipment, and ensure proper storage and maintenance.
8. Handle guest complaints and resolve issues promptly and professionally.
9. Ensure compliance with all hotel policies, procedures, and health and safety regulations.