Branch Manager (2-4 Yrs) | Hyderabad
PepperfryJob Highlights
Required Skills
Job Description
Role Summary:
We are seeking a motivated and customer-focused Branch Manager to oversee our Hyderabad operations. This role is ideal for an individual with 2-4 years of experience in retail or sales management, who thrives in a dynamic environment and is passionate about home furnishing. You will be responsible for driving sales, managing the store team, ensuring excellent customer service, and maintaining the overall operational efficiency of the branch. A degree is not mandatory for this position, but a strong understanding of sales principles and leadership potential are essential.
Key Responsibilities:
- Lead and motivate the branch sales team to achieve daily, weekly, and monthly sales targets.
- Manage day-to-day branch operations, including inventory management, visual merchandising, and store upkeep.
- Provide exceptional customer service, resolving queries and complaints efficiently and professionally.
- Drive customer engagement and build strong relationships to foster loyalty.
- Monitor sales performance, analyze trends, and implement strategies to boost revenue.
- Ensure compliance with company policies and procedures.
- Train and develop branch staff to enhance their skills and performance.
- Maintain a positive and productive work environment.
About Pepperfry
Pepperfry is India's leading online furniture and home decor marketplace. Founded in 2012, the company has grown exponentially to become a household name, offering a wide range of products from furniture and furnishings to home decor and lighting. With a strong focus on customer experience and a vast product catalog, Pepperfry aims to help customers create beautiful and comfortable living spaces.
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