Captain / Restaurant Supervisor - Content Development / Language (3-5 Yrs Exp)

Role Summary:
We are seeking a motivated and experienced Captain / Restaurant Supervisor with a B.Sc degree and 3-5 years of relevant experience to join our dynamic team in Chandigarh. The ideal candidate will oversee daily operations, ensuring exceptional guest experiences and efficient service delivery within our content development and language services division. This role requires a blend of leadership, operational management, and a keen understanding of service excellence, adapted to a professional office environment.

Key Responsibilities:
- Supervise and coordinate daily activities of the service team, ensuring smooth operations.
- Train and mentor new staff on service protocols, company standards, and operational procedures.
- Manage inventory, including supplies and resources, for efficient functioning of the department.
- Ensure adherence to quality standards and company policies in all service-related activities.
- Handle guest inquiries, feedback, and complaints promptly and professionally.
- Collaborate with other departments to ensure seamless service integration.
- Maintain a safe, clean, and organized work environment.
- Assist in scheduling and rostering to ensure adequate staff coverage.
- Contribute to operational efficiency improvements and cost control measures.
- Uphold the company's reputation for excellence in service and client satisfaction.