Career Opportunity: Collection Head (2-4 Yrs)
Maruti Suzuki India LimitedJob Highlights
Required Skills
Job Description
We are seeking a motivated and detail-oriented Collection Head with a background in Design to join our dynamic team in Ahmedabad. This role is crucial in managing and optimizing our collection processes, ensuring timely recovery of payments while maintaining positive customer relationships. Your design thinking approach will be instrumental in creating efficient and user-friendly collection strategies.
Key Responsibilities:
Develop and implement effective collection strategies, policies, and procedures.
Oversee daily collection operations, ensuring targets are met efficiently.
Analyze collection data to identify trends, bottlenecks, and areas for improvement.
Design and streamline collection workflows to enhance efficiency and user experience.
Collaborate with sales, finance, and customer service teams to resolve payment issues.
Manage a portfolio of accounts, prioritizing follow-ups and payment arrangements.
Ensure compliance with all relevant regulations and company policies.
Prepare regular reports on collection performance for management review.
Utilize design thinking principles to improve customer communication and payment processes.
About Maruti Suzuki India Limited
Maruti Suzuki India Limited (MSIL) is a subsidiary of Suzuki Motor Corporation, Japan. It is India's largest passenger car manufacturer and the largest selling car brand in the country. The company was established in February 1981 and its first plant was commissioned in 1983. MSIL has a vast network of manufacturing facilities, R&D centers, and a widespread sales and service network across India. They are known for producing a wide range of affordable and reliable vehicles catering to diverse Indian consumer needs.
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