We are seeking a motivated and detail-oriented Product Operations Associate / Lead to join our dynamic team in Guwahati. In this role, you will play a crucial part in ensuring the smooth and efficient operation of our product initiatives, bridging the gap between product development and business execution. This position is ideal for an individual with a Diploma and 3-4 years of experience looking to contribute to a fast-paced internet company.

Key Responsibilities:

• Support the product team in launching new features and functionalities, ensuring operational readiness.
• Monitor product performance, identify trends, and provide insights to improve user experience and business outcomes.
• Collaborate with cross-functional teams including engineering, marketing, sales, and customer support to resolve product-related issues.
• Develop and maintain documentation, process guides, and training materials for product operations.
• Assist in data analysis and reporting to track key product metrics and operational efficiency.
• Contribute to process improvements and identify opportunities for automation within product operations.