Career Opportunity: User Research Manager (3-5 Yrs)

We are seeking a User Research Manager with 3-5 years of experience to join our dynamic team. This role is crucial in understanding user needs and behaviors to inform product development and strategic decisions within our metals and mining operations. While formal higher education is not a prerequisite, a strong aptitude for research, excellent communication skills, and a 12th Pass qualification are essential.

Key Responsibilities:
- Plan and conduct user research studies (e.g., interviews, surveys, usability testing) to gather insights.
- Analyze research data to identify user needs, pain points, and opportunities.
- Translate research findings into actionable recommendations for product teams and stakeholders.
- Create user personas, journey maps, and other artifacts to communicate research insights.
- Collaborate with cross-functional teams (product, design, engineering) to ensure user-centered design processes.
- Manage and mentor junior research staff (if applicable).
- Stay updated with the latest user research methodologies and tools.
- Present research findings clearly and compellingly to diverse audiences.