Catering Manager / Supervisor
Indian Railway Catering and Tourism CorporationJob Highlights
Required Skills
Job Description
Role Summary: The Catering Manager/Supervisor will be responsible for overseeing all aspects of catering operations within our government/public administration facilities. This includes ensuring high standards of food quality, hygiene, service delivery, and cost management. The role requires strong leadership, organizational skills, and a commitment to customer satisfaction.
Key Responsibilities:
- Manage daily catering operations, including food preparation, service, and cleanup.
- Supervise and train catering staff, ensuring adherence to established procedures and quality standards.
- Develop and implement menus, considering dietary requirements, seasonal availability, and cost-effectiveness.
- Ensure strict compliance with food safety and hygiene regulations (FSSAI standards).
- Monitor inventory levels, manage stock, and control food costs.
- Handle customer feedback and resolve any issues promptly and professionally.
- Coordinate with vendors and suppliers for procurement of ingredients and supplies.
- Maintain cleanliness and organization of kitchen and service areas.
- Prepare reports on catering activities, including sales, expenses, and inventory.
About Indian Railway Catering and Tourism Corporation
Indian Railway Catering and Tourism Corporation Limited (IRCTC) is a public sector undertaking under the Ministry of Railways, Government of India. It was established in 1999 to manage the catering, tourism and online ticketing operations of the Indian Railways. IRCTC is the largest e-commerce website in India and handles a significant portion of online transactions. It aims to provide world-class services to rail passengers and promote tourism in India.
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