Chief Officer / Mate (M.Sc Required) - Vishakhapatnam

We are seeking a diligent and motivated Chief Officer / Mate with 1-3 years of experience to join our team in Vishakhapatnam. The ideal candidate will possess a Master of Science (M.Sc) degree and demonstrate a strong understanding of financial operations and customer service within the NBFC sector. This role is crucial in ensuring efficient branch operations and customer satisfaction.

Key Responsibilities:

- Oversee daily branch operations, ensuring compliance with company policies and regulatory guidelines.
- Manage customer interactions, providing assistance with loan applications, processing, and other financial services.
- Supervise and train junior staff members, fostering a productive and customer-centric work environment.
- Maintain accurate records of transactions, inventory, and customer data.
- Assist in the assessment and appraisal of gold ornaments for loan disbursement.
- Contribute to achieving branch targets and enhancing customer loyalty.
- Identify opportunities for cross-selling financial products and services.