Collection Executive / Officer (1-3 Yrs) (Gurgaon)

Role Summary: We are seeking a diligent and organized Collection Executive / Officer with 1-3 years of experience to join our finance team in Gurgaon. The ideal candidate will be responsible for managing and collecting outstanding payments, maintaining accurate financial records, and ensuring timely resolution of account discrepancies. This role requires a strong understanding of collection processes and excellent communication skills, suitable for individuals with a Diploma.

Key Responsibilities:

Proactively contact customers to collect outstanding payments via phone, email, and other communication channels.

Follow up on overdue accounts and negotiate payment arrangements with customers.

Maintain accurate and up-to-date records of all collection activities, customer interactions, and payment statuses in the company's system.

Reconcile customer accounts and resolve any discrepancies or disputes promptly.

Prepare regular reports on collection performance, aging analysis, and potential bad debts for management review.

Collaborate with sales and customer service teams to address any issues impacting payment collection.

Ensure compliance with company policies and relevant debt collection regulations.