Collection Executive / Officer

Role Summary:
We are seeking a diligent and proactive Collection Executive/Officer to join our finance team. The successful candidate will be responsible for managing and recovering outstanding debts from our clients, ensuring timely payments, and maintaining accurate financial records. This role is crucial for optimizing cash flow and maintaining healthy client relationships within the import and export sector.

Key Responsibilities:
- Contacting clients to follow up on overdue invoices via phone, email, and other communication channels.
- Negotiating payment plans and settlement terms with clients.
- Maintaining accurate records of all collection activities and client communications.
- Reconciling accounts receivable and identifying discrepancies.
- Escalating persistent non-payment cases to management.
- Preparing regular reports on collection status and aging of receivables.
- Ensuring compliance with company policies and relevant debt collection regulations.
- Collaborating with sales and customer service teams to resolve billing issues and prevent future delinquencies.
- Processing payments and ensuring accurate application to client accounts.