Collection Executive / Officer

Role Summary:
The Collection Executive / Officer will be responsible for managing and executing the collection process for outstanding payments from clients, ensuring timely recovery of dues and maintaining positive client relationships. This role is crucial for the financial health and operational efficiency of the company within the water treatment and waste management sector.

Key Responsibilities:
- Monitor and track outstanding payments from clients against invoices.
- Initiate and follow up on collection activities through calls, emails, and letters.
- Negotiate payment plans and settlements with clients when necessary.
- Maintain accurate and up-to-date records of all collection activities and client communications.
- Reconcile accounts receivable and identify discrepancies.
- Escalate delinquent accounts to the management for further action.
- Prepare regular reports on collection status, aging analysis, and recovery rates.
- Collaborate with the sales and finance departments to resolve payment-related issues.
- Ensure compliance with company policies and relevant regulations regarding debt collection.
- Build and maintain strong relationships with clients to facilitate smooth payment processes.